FAQ

Reliable Answers to Our Most Common Questions

Qleanary is care to your complete satisfaction, that is why we eager to offer the best, reliable and affordable housecleaning services around Phuket. Our team of experienced professionals take time to reply some of our most frequently asked questions for your convenience.

Cleaning

Introduction

Why should I trust Qleanary Cleaning Service?

We are team of professionals whose offer one of the best housecleaning services in Phuket. Qleanary employers are only residential housekeepers who pride themselves on top-quality services. After undergoing an extensive background check, every member of our team is thoroughly trained on every step of our detailed cleaning path. We also back all of our work with absolute guarantee. These are just some of the many reasons why customers trust Qleanary.

Do I need to be home the day of cleaning?

Some customers prefer scheduling cleaning appointments in Phuket while they are at work or somewhere on the beach, while others like to be at home during the cleaning process. This is depend on you. Regardless of your schedule, you are certain to receive superior housekeeping service – guaranteed!

Who does Qleanary hire to clean my home?

You can make sure that all of our professional cleaners are fully trained and insured. We respect all of our customers by never smoking, drinking, eating, or using appliances during our home cleanings. We wear our standard uniforms with pride and confidently carry out services that exceed expectations. We also provide professional training to ensure that we’re always up to date with all of the latest and greatest cleaning techniques. For additional safety and peace of mind, the work we perform for each customer is held accountable by a trusted and experienced supervisor.

What area do you serve?

We delivery our wide service to all area around Phuket. From southern part in Rawai Beach to north of Mai Khao Beach. Call us if you need house cleaning, wherever you are in Phuket.

Do you guarantee a quality service?

Our priority is Customer satisfaction. To ensure highest quality of service, it’s also always beneficial to take the time to have an induction meeting with your cleaner to fully explain what you would like them to clean and where to pay more attention.

Payment

How do I pay for the service?

We have various options to pay. Payment can be done by cash, internet bank transfer at the end of each service, PayPal or simply online through our website.

What is your hourly rate?

Qleanary Cleaning Service does not operate on hourly rates as we offer a fixed price for your home or condo cleaning. Our quotes are fixed and cover your specific needs including any additional jobs to be undertaken or any tasks that you need completed. Our reasoning for not using hourly rates is to cut the possibility of slowing down to get a house cleaned and because many clients are not home during the clean and policing of times work is not always accurate. We can eliminate this problem by ensuring that the job is done consistently to customer expectation and satisfaction regardless of the time taken. We will strive to clean your home to the highest possible standard at every visit.